Help Center

Frequently Asked Questions

What is Splobe?

Splobe is a sports ecosystem that helps players, parents, sports groups, coaches and organizers discover sports activities, connect with others and participate in games and tournaments.

Who can use Splobe?

Splobe is designed for sports enthusiasts, players, parents, coaches, organizers and sports communities.

How do I create a Splobe account?

Click Sign Up and follow the registration steps. Once your account is created, you can complete your profile and explore Splobe.

Can children create an account on Splobe?

No. Children below 18 cannot create their own Splobe accounts.

Parents can create a parent account and add information about their children under their account. The parent manages their children’s participation in games and tournaments.

Can I add more than one child?

Yes. A parent can add multiple children under their parent account and manage their participation in sports activities.

Can parents enroll their children in games or tournaments?

Yes. Parents can find suitable games or tournaments on Splobe and enroll their children where participation is available.

Do children need their own Splobe account?

No. Children do not have separate Splobe accounts. Their participation is managed by their parent through the parent’s account.

What are Team Pods?

Team Pods are groups designed for people who want to stay connected and communicate within their sports group. They can be used for close group conversations and coordination.

Can I join a Team Pod?

You can join a Team Pod when you are invited or permitted to join by the person or group managing it.

Can I find games and tournaments on Splobe?

Yes. Splobe is designed to help users discover sports games, tournaments and other sports-related activities.

How do I join a game or tournament?

Open the relevant game or tournament and follow the participation or registration instructions provided. Parents can enroll their children where applicable.

Does Splobe charge users?

Some activities or services on Splobe may involve fees. Any applicable charges will be shown before you complete a transaction.

I am having trouble with a payment. What should I do?

Please contact us with your registered email address and relevant transaction details so that we can assist you.

How do I edit my profile?

Go to your profile and select the relevant edit option. You can update the information that is available for editing.

How do I report a problem, user or inappropriate content?

If you encounter a problem, inappropriate content or behaviour that you believe violates our rules, please contact us.

Please include relevant details about the user, activity or content involved so that we can investigate.

How does Splobe protect my information?

We take privacy and safety seriously. Please refer to our Privacy Policy to understand how we collect, use and protect personal information.

I forgot my password. What should I do?

Use the Forgot Password option on the login page and follow the instructions to reset your password.

How can I contact Splobe?

For questions, support, feedback or to report an issue, contact us at contact@splobe.com.

Still need help?

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